Please read these terms carefully before using the Software Service.
These are the Terms that govern Your use of Our Software Service.
Please read Our Privacy Policy and Our Website Terms of Use carefully before using Our Software Services.
You can find Our Privacy Policy here and Our Website Terms of Use here.
By accessing and/or using the Software Service, you agree to and will comply with:
These Terms apply to all Referrers. You are responsible for ensuring compliance with these Terms by all Referrers.
You are responsible for maintaining the security of any Account details.
The Software Service is provided to You on a non-exclusive basis.
We may, at our sole discretion:
You acknowledge and agree that:
1. any prices You quote to Your Clients for Our Products;
2. any errors or omissions in any prices that You quote to Your Clients for Our Products; and
We do not guarantee there will be no loss or corruption of Information. You agree that You will maintain a complete and accurate copy of any Information in a location independent of the Software Service.
We grant You and any Referrer a non-exclusive, non-transferable (except as otherwise permitted under these Terms), revocable licence to use the Software Service in accordance with the Permitted Purpose. This allows You to utilise the Software Service as part of Your service offering to Your Clients. Accordingly, Your Clients will interact with the Software indirectly through Your interface or platform, but will not have direct access to the Software Service.
Our Software Service allows You or any Referrer to post and generate Information using an Account. You agree You are responsible for:
You grant Us a royalty-free, non-transferable, non-exclusive licence to use, copy and otherwise utilise the Information to the extent necessary to perform or provide the Software Service.
You represent and warrant that:
You shall not, nor permit any third party to:
You and any Referrer shall not transmit any Information or use the Software Service in any way that is unlawful, offensive, upsetting, intended to disgust, threatening, libellous, defamatory, obscene or otherwise objectionable.
The Fees are confidential and considered a trade secret, and You will not disclose the Fees to any third party.
The Software Service, the Software and its original content (excluding Information) are and will remain the exclusive property of Our and Our licensors.
The Software Service is protected by copyright and other laws.
You are entitled to a 30-day cooling-off period that begins on the Commencement Date specified in Your tmQuote Order Form. During this time, You may cancel Your Service Plan without incurring any penalties. However, any charges incurred during this period will not be refunded.
To exercise this right, You must provide Us with written notice of cancellation. The notice must be sent to the following email address: registrations@tmgroup.co.uk
If You cancel Your Service Plan within this period, Your access to the Software Service will end at the conclusion of the 30-day cooling-off period.
Your Term will commence only after the expiration of this 30-day cooling-off period, provided no cancellation has occurred.
We may terminate or suspend Your access or any Referrer access to the Software Service without prior notice or liability, for any reason whatsoever, including without limitation if You or any Referrer breach these terms.
If You wish to terminate Your Service Plan during the Term, You will provide Us with at least thirty (30) days’ prior written notice, such notice to take effect at the expiry date of the Term.
Your Service Plan will automatically extend for successive Renewal Periods unless You provide Us with at least thirty (30) days’ prior written notice of termination, such notice to take effect at the expiry of the relevant Renewal Period.
The notice must be sent to the following email address: registrations@tmgroup.co.uk
Once the effective date of termination has passed, all rights to use the Software Service will cease.
To the maximum extent permitted by applicable laws, in no event shall We or Our suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Software Service, third-party software and/or third-party hardware used with the Software Service, or otherwise in connection with any provision of this Terms), even if We or any of Our suppliers have been advised of the possibility of such damages and even if the remedy fails of its essential purpose.
Regardless of any damages You might incur, Our and Our suppliers’ total liability under any provision of these Terms, and Your exclusive remedy, shall be limited to the amount You have paid to Us for the Software Service.
The laws of England shall govern these Terms and Your use of the Software Service and the courts of England shall have exclusive jurisdiction.
We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, We will notify You as soon as reasonably practicable and prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
By continuing to access or use the Software Service after those revisions become effective, You agree to be bound by the revised terms.
Interpretation
The words of which the initial letter is capitalised have meanings defined under the following list of definitions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of these Terms:
“Account” means an individual account provided by Us to You or a Referrer, which enables access to and use of the Software Services on the Site
“Client” means any individual or entity that is a client or prospective client of You, who indirectly uses the Software as part of the services provided by You and will interact with the Software through your interface or platform to receive services such as generating quotes or obtaining information
“Information” means all data (in any form) that is provided to Us or uploaded or hosted on any part of the Software or Software Service by You, any Referrer or Client
“Permitted Purpose” means use of the Software Service solely for the purposes of enabling:
a) You to generate Quotes for Your Clients; and/or
b) a Referrer to generate Quotes on behalf of You.
“Products” means all expenses and distributions that We provide as products to You through the Software Service and that You use in Your pricing schedule for Your Clients, excluding:
a) any applicable taxes on such expenses and distributions;
b) any third party charges; and
c) Your legal fees.
“Quote” means any residential conveyancing quotes that are generated using the Software Services
“Referrer” means any third-party individual or entity authorised by You to use the Software Services for referral purposes
“Renewal Periods” means the periods for which Your Service Plan will automatically renew, each Renewal Period being equal in duration to Your Term
“Site” means https://www.tmquote.co.uk and is the website that You and any Referrer use to access the Software Service using an Account
“Software” means the proprietary software of tmQuote that has been developed by Us and provides the functionalities and features of the Software Service
“Software Service” means the services provided by Us through the Software, accessible exclusively through Our Site, which enables You and any Referrer to utilise the functionalities and features of the Software as intended by Us
“Service Plan” means Your authorised access to the Software Service, as set out in Your tmQuote Order Form
“Fees” means the fees We charge You for Your Service Plan, as set out in Your tmQuote Order Form
“Term” means the duration of Your Service Plan, as set out in Your tmQuote Order Form
“tmQuote Order Form” means the document that is issued pursuant to these Terms and sets out the details of Your Service Plan
“Us” (referred to as either “Us”, “We” or “Our”) refers to TM Group (UK) Limited a company incorporated in England under number 05278187 whose registered office is at 1200 Delta Business Park, Swindon, Wiltshire, SN5 7XZ
“You” means the individual accessing or using the Software Service, or the company, or other legal entity of which such individual is accessing or using the Software Service, as applicable
These Terms and Conditions (Terms) were last updated on: 19.02.2025
