tmconvey : property searches residential
The combined tm experience across our helpdesk team means you have all the support you need whenever you need it
A residential conveyancing transaction is often referred to as a process, but we know that it's the cases that fall outside of the norm that need specialist support and attention. That's why we provide a system with built-in tools to streamline your day-to-day transactions, backed by support to alert you to potential issues and help you resolve them.
Our platform has the simplicity to streamline the way you work, whatever the size of your conveyancing team. It responds to your needs – from search bundle templates to our sophisticated risk alerts, our efficient systems create more time for you to be proactive for your client.
And when it comes to making the right decision, you will have access to the data you need. We take the time to integrate the very latest reports and searches into our system to make sure the information you receive is up-to-date.
Residential Property Searches
We offer the widest range of residential property searches, all in one place:
- Anti-money laundering
- Chancel
- Coal Authority
- Company
- Drainage & Water
- Environmental
- EPCs
- Mining
- Official Local Authority
- Personal / Regulated Local Authority
- Planning & Infrastructure
- Transport
- Telecommunications
- Utility
Risk Alerts
If your client uncovers a problem with their property after they've moved in, this can lead to litigation. To protect you and your clients we've developed a sophisticated risk alerts system.
Search Alerts are designed to help you comply with the terms of the CML Handbook. tmgroup will alert you if our data indicates that you should consider ordering searches from any of the following categories:
- Coal mining
- Mining and Ground stability
- Energy and Infrastructure
In addition the tmgroup platform will also alert you if a potential hazard is identified by any of the integrated third party suppliers below;
- Groundsure
Search categories that are alerted: Flood, Energy and Infrastructure, mining and ground stability - Landmark
Search categories that are alerted: Flood, Energy and Infrastructure, mining and ground stability - Planval (Searches Online)
Search category that is alerted: Coal mining, Mining and Ground stability - Terrafirma
Search category that is alerted: Coal mining, Mining and Ground stability - The Coal Authority
Search categories that are alerted: Past, present and future coal mining activity and other coal mining related risks
Search alerts are also provided in the form of expiry warnings on Land Registry searches due to expire in the next 7 days for OS1, OS2, K15 and K16.
These risk alerts are designed to help you comply with the CML Handbook.
"You must make a mining search (such as coal, tin, china clay, or brine search) where it is reasonable to believe that the property could be affected by underground workings..."
— Paragraph 5.2.4:
We also provide you with risk alerts in the form of expiry warnings on Land Registry searches due to expire in the next 7 days for OS1, OS2, K15 and K16.
Dedicated helpdesk
More than 9 out of every 10 of your search orders will be fulfilled hassle-free. If you do need to call us you can rely on our dedicated residential property helpdesk.
With over 93 years' collective experience in supporting our customers, our team is adept at resolving queries swiftly. For every three calls our helpdesk receives, two are resolved there and then. The rest often just require a simple query with one of our partners to resolve.
"It is reassuring to know that the tm helpdesk are a phone call/e-mail away if we should need any assistance or further information. I would thoroughly recommend tm's services." Claire Humphreys, Charles Coleman LLP
Searches managed
Our in-house search hub links to all 348 land charges departments at Local Authorities. Each land charges department works differently which makes independent research time consuming. Using our expert Local Authority team is the efficient option.
"We're frequently approached by other search companies, but we always tell them that we are happy with tmgroup and don't want to move." Claire Hogarth, R.T. Law Solicitors
Streamlined process
Home buyers are often impatient, so we've made sure you have all the information you need in one place to make informed decisions as speedily as possible.
We'll give you accurate turnaround times when you order as well as the ability to set up search templates for easy re-ordering. At tmgroup more than 9 out of 10 orders go through without a hitch, saving you time and hassle.
Features
- Quick case – create a new residential property case in seconds
- Advanced mapping – including automatic boundary outlining
- Disbursement guide - A quick reference of the full search & service listings
- Shared access - Configurable case-file visibility across different users
- Turnaround - Know when to expect a search back at the point of ordering
- Search templates - quickly re-order a set of searches on a new property
- Search alerts - we'll let you know if our data indicated you should consider a specific search
- Automatic archiving - Peace of mind through easy access to historical cases
- Audit trails - Easily provide proof of compliance
The property search experts
With tmconvey you can feel safe in the knowledge you are covered by industry-leading quality standards and service.
We take our responsibility as a prominent member of the search community seriously.
We are executive members of CoPSO, the major trade association for the property search industry, which is actively driving forward quality standards within the sector. We're subscribed to the PCCB (Property Codes Compliance Board) Search code and are monitored for compliance to these standards.
We believe that our people set us apart too. We're honoured to be IIP (Investors in People) accredited and are members of ORB (Organisation for Responsible Business).
