Our comprehensive suite of risk management tools help make sure you won't be "doing time" for failing to comply with regulators
As a specialist service provider, we understand that property transactions have an inherent element of risk. Criminals are becoming increasingly sophisticated in their approach so it's vital that you protect yourself and your clients.
Our comprehensive suite of risk management tools lets you operate with confidence without holding up your processes. From protection against fraud and money laundering to ensuring your client is safeguarded against future legal disputes, risk can be mitigated and processes streamlined with our powerful tools. We're always updating and fine-tuning our services, so you can be confident our extensive range of solutions means you stay one step ahead.
If your client uncovers a problem with their property after they've moved in, this can lead to litigation. To protect you and your clients we've developed a sophisticated risk alerts system.
Search Alerts are designed to help you comply with the terms of the CML Handbook. tmgroup will alert you if our data indicates that you should consider ordering searches from any of the following categories:
In addition the tmgroup platform will also alert you if a potential hazard is identified by any of the integrated third party suppliers below;
Search alerts are also provided in the form of expiry warnings on Land Registry searches due to expire in the next 7 days for OS1, OS2, K15 and K16.
This software guards against mortgage fraud and provides vital information on the vendor conveyancer. It will identify if there is a track record of previous use associated with the account. If there isn't, or the account is not well known, Lawyer Checker can carry out checks on more than 10 databases to help you assess whether it's safe to send your client's money to the account.
This service provides an immediate check against the Lawyer Checker database with an additional level of diligence where an entity is not well known by the Lawyer Checker system.
Further manual research by Lawyer Checker is carried out to provide an accurate, up-to-date report on the entity you have searched against. Checks include:
Our advanced systems allow you to verify an applicant in minutes. Fully compliant multiple, approved and independent data sources give you access to real-time customer due diligence screening and data from over 150 countries. You can access:
Our fully compliant solution uses positive and negative checks against customer information to verify identity and filter against international databases.
* Guidelines recommend including hard copy proof of identity documents
This efficient, online solution available through tmconvey keeps you compliant with the ever-changing requirements in the Council of Mortgage Lenders (CML) Handbook Part 2s.
There are more than 100 different mortgage lenders in the UK; using the JET system ensures you meet their requirements, which can change on a daily basis. It takes a lot of time to check you've covered yourself in every instance – you've also got to prove you complied with the lender's requirements at the time – potentially tricky many years down the line if there's a dispute.
If you fail to address a lender's requirements during the transaction you could be sued by the lender for the full value of the mortgage or your firm could be removed from the lender panel. The system is quick and easy to use; spend just 10 minutes of each transaction completing JET's simple workflow to be confident that you've complied with the lender's latest terms and conditions.
What information do we collect about you?
We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys and provide feedback.
How will we use the information about you?
We collect information about you to process your order, manage your account and to email you about changes and additions to the existing services we provide, any new services and general marketing about our products and services. We also pass on your personal information to our group of companies so that they may offer you their products and services.
We will not share your information for marketing purposes with companies outside our group.
We would like to send you information about products and services of ours and other companies in our group which may be of interest to you.
You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of our group.
If you no longer wish to be contacted for marketing purpose, please click here or email us at firstname.lastname@example.org.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy
of some or all of your personal information, please email at email@example.com or write to us
at the following address:
Data Officer, TM Group (UK) Ltd, 1200 Delta Business Park, Swindon, Wiltshire, SN5 7XZ.
We may make a small and reasonable charge for this service.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
How to contact us
Introduction from the Managing Director
Slavery and human trafficking remains a hidden blight on our global society. We all have a responsibility to be alert to the risks, however small, in our business and in the wider supply chain. Staff are expected to report concerns, and management are expected to act upon them.
Modern slavery is a criminal offence under the Modern Slavery Act 2015. Modern slavery can occur in various forms, including servitude, forced or compulsory labour and human trafficking, all of which have in common the deprivation of a person’s liberty by another in order to exploit them for personal or commercial gain. This document sets out the policy of tmgroup with the aim of the prevention of opportunities for modern slavery to occur within its businesses or supply chain. This policy’s use of the term ‘modern slavery’ has the meaning given in the Act. As tmgroup has an annual turnover in excess of £36m, we are required by the Modern Slavery Act 2015 to provide a statement of intent to all of our employees and suppliers.
tmgroup comprises of IT (Development, Infrastructure and Service Desk), Operations, Finance, Sales and Marketing and HR.
Our Supply Chains
Our supply chain includes obtaining property searches from Local Authorities and other professional Search providers, outsourced payroll, office stationery providers, IT Vendors, recruitment consultants, site maintenance contractors, cleaning contractors, external storage, kitchen supplies and waste disposal.
Our Policies on Slavery and Human Trafficking
Our Anti-Slavery statement reflects our commitment to acting ethically and with integrity in all our business relationships and to implementing and enforcing effective systems and controls to ensure slavery and human trafficking is not taking place anywhere in our supply chains.
Due Diligence Process on Slavery and Human Trafficking
As part of our initiative to identify and mitigate risk:
Supplier Adherence to our Values
We have zero tolerance to slavery and human trafficking. We expect all those in our supply chain and contractors to comply with our values. The SMT and all managers are responsible for compliance in their respective departments and for their supplier relationships.
To ensure a high level of understanding of the risks of modern slavery and human trafficking in our supply chains and our business, we provide training to relevant members of staff. All Directors have been briefed on the subject.
Our Effectiveness in combatting Slavery and Human Trafficking
We communicate with the next link in the supply chain and monitor their understanding of, and compliance with, our expectations to measure how effective we have been to ensure that slavery and human trafficking is not taking place in any part of our business or supply chains.
This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and constitutes our group's slavery and human trafficking statement for the current financial year