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tmconvey : property searches

93 years

Experience that you can trust. The combined tm experience across our helpdesk team giving you the support you need when things don't go according to plan.


We have the people, experience and award-winning systems to bring you an efficient property search service you can trust.

We've been developing the way we offer property searches since we gained the first NLIS licence in 2000. One of our early achievements was streamlining the time taken to order a search from 30 minutes down to five.

Property searches are an integral part of tmconvey; along with our insurance and risk management tools they make up the ultimate platform to help you successfully manage your property transactions.

As a responsive service provider, we've introduced many innovations over the years, including our best-in-class mapping and award-winning, time-saving technology. We know you also need experts on hand, so we invest heavily in our staff. When you contact our specialist helpdesk team, we'll do the leg work so it's the only call you'll need to make.

But we know that residential and commercial property transactions are very different and have unique requirements. That's why we have developed versatile services designed to assist you with any property. Learn more below:

: risk alerts

If your client uncovers a problem with their property after they've moved in, this can lead to litigation. To protect you and your clients we've developed a sophisticated risk alerts system. We will let you know when our data indicates that you should consider one of the following searches for the property you are dealing with:

Mining
  • Coal
  • Metalliferous
  • Cheshire Brine
  • Limestone
  • Clay
  • Bath Stone
Infrastructure
  • High-speed rail link
  • Fracking
  • Wind Turbines
Environmental
  • Flooding

Risk alerts are also provided in the form of expiry warnings on Land Registry searches due to expire in the next 7 days for OS1, OS2, K15 and K16.

: dedicated helpdesk

More than 9 out of every 10 search orders are fulfilled hassle-free. If you do need to call us you can rely on our dedicated property helpdesk team.

With over 93 years' collective experience in supporting our customers, the helpdesk team resolves queries swiftly. For every three calls our helpdesk receives, two are resolved there and then. The rest often just require a simple query with one of our partners to resolve.

"It is reassuring to know that the tm helpdesk are a phone call/e-mail away if we should need any assistance or further information. I would thoroughly recommend tm's services." Claire Humphreys, Charles Coleman LLP

: intuitive mapping

Large scale land and unaddressed properties need intuitive mapping. Plot them quickly and efficiently using our commercial property mapping tool, which includes these helpful features:

  • Full screen mapping
    easy access to a larger area of the map.
  • Quick locate
    intelligent search functionality means fewer clicks to locate your land-property.
  • Lookup functionality overlaid on the map
    the address will be automatically populated by the case address you've provided.

: searches managed

Our in-house search hub links to all 348 land charges departments at Local Authorities. Each land charges department works differently which makes independent research time consuming. Using our expert Local Authority team is the efficient choice.

"We're frequently approached by other search companies, but we always tell them that we are happy with tmgroup and don't want to move." Claire Hogarth, R.T. Law Solicitors

: streamlined process

Home buyers are often impatient to move into their new homes. We've made sure you have all the information you need in one place to make informed decisions as speedily as possible.

We'll give you accurate turnaround times when you order as well as the ability to set up search templates for easy re-ordering. At tmgroup more than 9 out of 10 orders go through without a hitch, saving you time and hassle.

Features
  • Quick case – create a new residential property case in seconds
  • Advanced mapping – including automatic boundary outlining
  • Disbursement guide - a quick reference of the full search & service listings
  • Shared access - configurable case-file visibility across different users
  • Turnaround - know when to expect a search back at the point of ordering
  • Search templates - quickly re-order a set of searches on a new property
  • Search alerts - we'll let you know if our data indicated you should consider a specific search
  • Automatic archiving - peace of mind through easy access to historical cases
  • Audit trails - easily provide proof of compliance

: we are search industry experts

With tmconvey you can feel safe in the knowledge you are covered by industry-leading quality standards and service.

We take our responsibility as a prominent member of the search community seriously.

We are executive members of CoPSO, the major trade association for the property search industry, which is actively driving forward quality standards within the sector. We're subscribed to the PCCB (Property Codes Compliance Board) Search code and are monitored for compliance to these standards.

We believe that our people set us apart too. We're honoured to be IIP (Investors in People) accredited and are members of ORB (Organisation for Responsible Business).

Copso Logo FS Tech Winner Investors in People Microsoft Partner Ordinance Survey Partner Search Code Organisation for Responsible Businesses (ORB). Responsible Business Member Modern Law Commended

: contact us

Time to switch to tm? Any burning questions?
Please get in touch using the form below or call us on 0844 249 9200