tmconvey : new build managed service
TAKE AWAY THE HASSLE - AND SAVE TIME
Let our experienced team manage New Build properties on your behalf
We understand that ordering searches against New Build properties can often be a bit of a hassle, especially when it comes to fielding queries from data providers.
In a busy office, it's time you just don't have, so we've created our New Build Managed Service to help make things quicker and easier.
Our friendly and experienced team provide search ordering services to both Commercial and Residential clients. Taking your basic instructions, our team will create and map your properties on the tmconvey platform, order your required searches and liaise with data providers – all to support an efficient process right through to the returning of results and MI reporting.
: key features
- : Improve your turnaround times and meet tight developer timeframes
- : Peace of mind that we'll work with data providers and developers to find solutions to any queries
- : Reduce incoming calls and interruptions
- : Submit orders quickly and easily with our simple New Build case template
- : Let us add the case, locate the plot and place the order on your behalf
- : Results returned directly to you and your distribution list
- : Create new efficiencies across your firm
: how it can help
Save Time
Our New Build Managed Service lets your team delegate all tasks associated with ordering searches against New Build properties, whenever they need to. We even add the case to tmconvey. As we also field queries from data providers, your team will benefit from fewer calls and interruptions across the working day too. It's how we make time for you.
Reduce Queries
Drawing on years of experience, our team liaise with data providers and developers to help field queries, as well as fill in any gaps in information. In the rare event that we need you to make the final decision on how to proceed, our team will always bring you options and solutions – not problems.
Win Business
By managing New Build properties on your behalf, we create new efficiencies across your firm and help you better meet tight developer timeframes against New Build properties. All of which boosts your reputation and workload capacity, so you can win more New Build work in your area.
: what our customers say
I used to find it really stressful to work with plans for New Build plots, but now I just send them onto tmgroup's New Build Managed Service team and they take care of everything for me. I love it!
It is also very helpful that visibility of the order is maintained, as the team let me know if any alerts have been flagged against the property, and also send me a clear summary of the searches that have been ordered. This gives me peace of mind that everything is in hand.
I also like that I don't have to worry about finding an address and postcode against each New Build property. I just send across the details that the developer has provided about the plot, and the team find the address and add the case on my behalf. It really is a brilliant service.
We've been using the New Build Managed Service since October 2017, and have found it to be a clear and quick service that gives us more control over our search orders – and simply makes New Build search ordering more manageable.
The New Build Managed Service really comes into its own when we're dealing with a big development and individual plots. Using the New Build Managed Service, we simply send across as many plans as we need to, the team place the order on our behalf, and we find the results are returned much faster.
We especially appreciate the direct contact with the New Build Managed Service team, as we can send over our order and within 20 minutes receive confirmation that our searches have been ordered. It also helps that any queries come directly to us, so we don't have to spend time checking up on things. Overall, it's a very quick and smooth process.
I've been using the New Build Managed Service for a few months now and it's absolutely brilliant. It's helped to save me a lot of time, as all I need to do is fill in the template and send it off. Everything is then taken care of on my behalf – even the mapping!
It's much easier than all the to-ing and fro-ing I used to experience with New Build plots, especially as I no longer have to field queries and discuss plans over emails or phone calls – which can be challenging and time-consuming.
I've also been very pleased with the customer service, as the New Build Managed Service team have consistently dealt with any questions or queries very efficiently.
